Important Pre-Course Information Thank you for your interest in Helix. Today’s security and automation market is moving faster than ever. Resolution Products and ipDatatel merged on September 6, 2017 to grow faster and serve you better with a unified, end-to-end, secure communications ecosystem. With ipDatatel’s alarm communications, SecureSmart platform, and Resolution’s innovative hardware, we’ve formed [...]
The following video will demonstrate creating a new Helix account on the AlarmDealer.com portal using the Create Account Wizard. Download the AlarmDealer.com Dealer Guide as an additional set up resource. Download Now!
What's in the box? Every Helix box comes standard with the following: -Helix panel -Desktop mounting stand -12 volt power supply -Ethernet cable, 6 feet long -Rechargeable back up battery (installed) -A screw to secure the cover (required for UL installations) -Configuration guide -Installation guide -Interactive Services provider insert Helix panel can be configured with [...]
Ordering a Helix When ordering a Helix, the panel is ethernet ready out of the box. To configure additional features and communication paths a specific expansion card will need to be added. These option cards will need to be ordered and installed separately. SecureSmart Helix is part number RE6100P Slot 1 SecureSmart LTE is part number RE929RPV [...]
LED Specifications For installation purposes the knowledge of what the Helix LEDs are referencing will be key for set up and troubleshooting. Take a moment to familiarize with the symbols and their various status conditions. The following video displays the basic set-up and installation for an ethernet only connection. (*Note: Free NanoMax offers were for [...]
Configuring a Helix Sensor enrollment can be completed by using either the AlarmDealer.com web site or the HeliLink Smartphone application. UPDATE: AlarmDealer.com Helix Configuration pages are now live. A tutorial of the set up will be updated here soon. Another way to enroll a sensor and create a zone is through the HeliLink iOS app. [...]
In this section, videos will display how to enroll a RE656 HeliPad, a RE616 Helix Siren, and an RE657 HeliTouch™ keypad. Key notes to remember for each peripheral: HeliPad -Helix is able to support up to 8 HeliPads or other bluetooth devices. -1 year battery life. -Bluetooth enrollment. -PIN # is configured through the end [...]
The video above demonstrates the security and home automation functions of the SecureSmart application for iOS. Android version is available with some slight variations on the layout and navigation. FINAL CHAPTER - Once you've passed the next quiz with 80% or higher you'll receive an email with a link to your account and certification.