A Great Product Must Meet the Needs of Customer, Technology and Your Business

Anyone in the business of designing a product should know that a key feature, a very important feature is the ease-of-use of that product. Designing a product that’s easy to use is not just nice but it’s a must in today’s competitive world. Consumers have plenty of choices and they don’t tolerate less than superior products that are hard to use.

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Results are In: 3rd Party Survey for Quality of Sales Teams

With over 100 combined years of serving customers and a passion for excellence, it’s no wonder that Resolution Products’ sales team is ranked #1 in a 3rd party survey by Readex Research. The survey is from a 2016 brand satisfaction study of suppliers for the security industry.

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We’re Expanding to Meet Customer Demands

Resolution Products has made great progress in offering innovative products for the security industry. To meet the increasing demands for our products and to better serve our customers, we’ve been growing our team and facility.  In this post, we’re excited to report on our current office expansion to accommodate for all the additional staff.

 

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Don Weber Joins Resolution Products as Vice President of Sales

We’re excited that Don Weber has joined Resolution Products executive staff as our Vice President of Sales. Don will scale the Sales organization to serve our expanding product line and diverse customer base.

 

“Don is a powerful addition, with strongly relevant experience both inside and outside security; a key qualification for a fast growing, disruptive company in the converging connected-home market,” said Brian Seemann, President of Resolution Products.

 

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Configure Your Helix Easier Than Ever With The New HeliLink Installer App

Helix made history as the first professional security panel designed from the start to deliver interactive security and home automation services from a mobile device.

Here to make history once again, and make life even easier, today we’re introducing the HeliLink Installer App. HeliLink is a brand new smartphone app that allows you to completely configure the Helix system from—you guessed it—a smartphone.

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Resolution Products Engineer Q&A : The Faces Behind Helix

Behind every successful product, is a person or group of people who made it all possible. These people all have personal lives, hobbies, and intimate circles outside of their careers that have shaped their performance within the workplace. Whether it’s to relieve stress, kick back and relax, or focusing their attention on a different project, each individual has a hobby or background that brings in a personality that helps drive an invention.

At Resolution Products, RF and Embedded Systems Engineer, Ben Kyllo, contributed his knowledge of home automation integration as well as his driven personality, both inside and outside of work, to make Resolution’s Helix a reality. With an interest in rebuilding cars and unable to sit still for too long, Kyllo brings an exciting dynamic to the Resolution engineering team.

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Internet of Things, Home Automation & Professional Security Events You Can’t Miss

The next few months are full of top technology, Internet of Things, home automation and professional security events. Here’s where you’ll be able to hear from subject-matter experts and experience new technologies like the Helix Platform, the first fully wireless professional security system that can be installed anywhere in the home.

We’ll also post live updates and insights shared at events on Facebook and Twitter with the respective event hashtags below. 

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Bluetooth World 2015, April 14-15, Santa Clara, CA

Resolution Products engineer Rob Hendrickson will present at Bluetooth World 2015, the only global Bluetooth technology focused conference. Hendrickson is a leader in wireless technology and the designer of the first wearable wireless call button, created for GE Security. Bluetooth World is an official event of the Bluetooth Special Interest Group (SIG), held at the Santa Clara Convention Center.

Social Media: @BluetoothEvents | #BlueToothWorld

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Lessons Learned in Building an Award-Winning Product for the Security & Home Automation Industry

Innovation has rapidly changed the home security industry, and we’re proud to be a part of it. We’re able to play a role in this evolving world because of our team of engineers who find creative solutions to improve the businesses of the security dealers we partner with and the lives of homeowners who have our products.

The Helix platform, launched in December 2014, is the first professional security panel designed to deliver interactive security and home automation services from a customer’s mobile device.

In the past, Resolution Products has been well-known for making compatible sensors, but not the full system. Over time, dealers started suggesting, “You guys should build a panel. You should do what all the other guys are out there doing, but do it right. You guys get it.” With the dealer voice in mind, our engineering team set out to create something new for the market, instead of just another panel.

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How the Resolution Products Engineering Team Took on the Creation of the Helix. Read the Full Story Below. 

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How the Smart Home Conversation is Shifting

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Guest Contribution from SuretyDIY’s Ryan Boder

Question: Is home automation a trend that will die down? Or, do you think we’ll continue to see it dominate conversations like it did at International CES?

Read Ryan’s Full Response Below

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Smart Home Evolution Starts with Security

Innovations in the connected home have been a hot tech topic over the last few years, but it’s never been hotter than it was at the 2015 International Consumer Electronics Show (CES) this January.

One of the many events focused on the connected home was the Evolution of the Smart Home Supersession. Panelists included executives and directors from technology companies who have developed innovations in the space.

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